At Pixaflo, we are committed to delivering your orders quickly, safely, and reliably.
📦 Order Processing Time
All orders are processed within 1 business day. Orders are not processed on Sundays or public holidays. Once your order is processed, it will be dispatched from our warehouse.
🚛 Shipping Time
Estimated delivery time: 3–7 business days depending on your location. Delivery timelines may vary due to external factors such as courier delays, weather, or peak seasons.
💰 Shipping Charges
We offer Free Shipping across India on all prepaid orders. Cash on Delivery (COD) may include an additional handling fee (if applicable).
📍 Order Tracking
Once your order is shipped, you will receive a tracking link via SMS/Email/WhatsApp. You can track your order in real-time using the provided link.
📦 Delivery Partners
We ship through reliable courier partners to ensure safe and timely delivery.
❗ Delayed or Lost Shipments
If your order is delayed beyond the expected delivery time, please contact us.
In case of lost shipments, we will investigate with the courier and provide a resolution (replacement/refund).
📩 Incorrect Address or Failed Delivery
Please ensure your shipping details are correct at checkout.
If delivery fails due to incorrect address or unavailability: Re-shipping charges may apply. Orders may be cancelled without refund of shipping charges (if applicable).
🚫 Serviceability
We currently ship across India. In rare cases, if your location is not serviceable, we will inform you and process a full refund within 48 hours.
